Restaurant and Bar Supervisor

Lots to do but lots of fun

The responsibilities of our successful Restaurant & Bar Supervisor will be to;

• Supervise, co-ordinate and where necessary, participate in the activities of all Restaurant team members to ensure the Restaurant standards are maintained and that outstanding customer service is delivered.
• Assist in training team members, conducting meetings and briefings in order to maintain standards.
• Assist the Manager in communicating relevant information within the Restaurant and with all other necessary departments.
• Promote a culture of up selling within the Restaurant team.
• Assist in running all Restaurant shifts, ensuring all team members adhere to the Restaurant standards of service.
• Attend to guest’s requests and comments regarding food and beverage. 
• Deal with and record complaints from guests and all other significant activities in the Restaurant shift report and inform Restaurant Manager or Duty Manager on shift.
• Ensure stock takes for crockery, china are carried out on a monthly basis
• Monitor that the Restaurant cleaning rotas and procedures are carried out on a weekly and monthly basis.
• Ensure that a briefing is completed at the beginning of every shift.
• Ensure that function sheets are being printed daily and communicated amongst the team.
• Ensure the point of sale system is being, corrected, updated, or notified to the Assistant/Restaurant Manager.
• Assist in ensuring adequate supplies and materials and prepare requisitions when necessary.