Head Housekeeper

Lots to do but lots of fun

As the Head Housekeeper, you will be responsible for…

• Ensuring guest bedrooms are cleaned and checked ready for check-in time 
• Ensuring our guests are well looked after at all times and that any requests/comments made are acted upon immediately to the satisfaction of the guest
• Organising the day to day operations to ensure the efficient functioning of the Housekeeping Department 
• In conjunction with the General Manager and Financial Controller, planning and controlling the budget and expenditure for the year to maintain the department
• Ensuring all staff attend all training sessions and that e-learning is completed 
• Ensuring rotas are completed and that each shift is covered appropriately at all times
• Ensuring that all Housekeeping staff are fully trained 
• Interviewing and selecting all Housekeeping and Laundry staff
• Holding a department meeting once a month to ensure that regular communication of hotel information is passed on to the staff
• Conducting reviews and yearly performance appraisals with the relevant Supervisors and staff
• Working directly with the Maintenance Department for the upkeep of bedrooms with regards to decoration and maintenance
• Liaising with suppliers, making sure we have the right equipment for doing the job
• Stock control and managing stock takes
• Conducting Duty management shifts