Reservations and Events Coordinator
Ansty Hall Hotel, Ansty, Coventry
Full Time
£26,299 per annum plus fantastic benefits
Closing Date: 09th November 2025
In a Nutshell
We are actively seeking an Reservations and Events Coordinator who will be responsible for front line communication with clients, co-ordinating Reservations and ensuring that administrative systems and processes are of the highest standard. Your role will involve handling enquiries, processing bookings and dealing efficiently with all associated administration, to deliver an exceptional and memorable guest experience.
Lots to do but lots of fun
The Reservations and Events Coordinator will be responsible for…
- Accurately input bedroom reservations for all bookings into the system
- To obtain correct details and update guest profiles and in turn look to enhance the guest experience using this information.
- The role must ensure that all calls are answered and dealt with within our guidelines
- Co-ordination of all bookings wihtin the hotel including conferences, private dining events, group bookings and reservations in line with clients needs and requests
- Producing accurate, detailed function sheets
- Collating client information to assist in the planning stages of an event
- Preparing and delivering show rounds to the hotel standards
- Handling telephone enquiries
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